AI & Business Process Automation
Workflows that move information between your applications and follow up with customers, so your team does less repetitive work.
Most businesses lose hours every week to copying information between systems and chasing follow-ups. We look at how work moves through your business, then design, build and maintain the workflows that take care of the routine steps. We build them on n8n, an open workflow platform, and connect your applications through their APIs.
Services we provide
- Custom n8n workflows
- WhatsApp automation
- Application and API integrations
- Automated customer communications and follow-ups
- Appointment scheduling and reminder workflows
- Phone system automation
- Social media workflow automation
Problems this helps with
- Information is typed into several systems by hand
- Customer inquiries wait for someone to notice them
- Reminders and follow-ups depend on someone remembering
What automation looks like in practice
An inquiry becomes an appointment
A customer asks a question on your website or WhatsApp. The request is routed to the right person, a time is offered, and the appointment lands on your calendar without anyone retyping it.
A patient receives a reminder
Before every visit, the patient gets an automatic reminder and can confirm or reschedule in one tap. Your schedule updates by itself.
Information moves without manual entry
A new customer in one system is created in your CRM, billing and email tools automatically, so nobody copies data from screen to screen.
n8n and WhatsApp are third-party platforms. Makro I.T. designs, builds and maintains the workflows that run on them.
Other services
Let us take technology off your plate
Tell us what you need. We will answer with a clear plan and a plain-language price.